FedEx Office Print & Ship Center - Huntington Beach, California

Jasmen Tucker

It’s been a hassle to print papers the self machine won’t take cash, the emails seem to be hassle too and the process is taking longer than it needs too. A guy came in for his prints and or package and it said at this location but it’s really stuck in Anaheim. The customer service is great kind and friendly but time consuming at this location personally for me.

Jessica Ortega

They are insane . I had my code and asked for cardstock to print them . The guy started doing them then said 12 dollars . I was like really for 4 color copies . No thanks . I went to the one in Golden West . It was great they even helped me get better image . Total 3.85 . This place is a rip of . Go to the golden west one . Service is great there

Lillee Ambro

Absolutely TERRIBLE customer service here!

I shipped a roll of Super 8 film, and politely requested them to write “FILM - DO NOT X-RAY” on top of the box with a marker. I explained that if my film went through the X-Ray machine, it would be damaged/ruined.

The FedEx worker behind the counter snobbishly told me that “there was no way for him to be able to do that” and “that’s beyond his control”, when other carriers I’ve used in the past for film like USPS have NO problem taking 1 minute to write that on there box. USPS went above and beyond to help me take extra measures to make sure my film was safe…not these guys though! This guy could not have cared less that my film could get ruined. His attitude was extremely unfriendly, and I’m just paying that my film doesn’t get ruined.

Lesson learned: First and last time I will be ever coming here or using FedEx again.

Eli Mestas

Terrible service especially from the associate who appeared to be in charge, Ryan who did his best to ignore me instead of offer assistance.

I was sent to fedex with a return from a 3rd party with very short & concise instructions to repackage the item and show fedex a shipping label. I packed the item back in its original box & came in to get it returned. Ryan refused to help unless I purchased a fedex box. He said it needs to be a fedex box not a box the item came in. The email did not specify this. I asked him to help with a used box or package since they have many behind the counter. Asked him to help find a way we can ship this and he said either buy a box or go get one from home. Way too much attitude for an overweight, schlump with a dirty beard. Trim it up & go for a walk bud. I’m sure your company policy says something about both appearance & attitude when dealing with customers.

Chris Yanke

I was really impressed at how helpful the employees were I came because I needed to print up some documents sign them and then scan them and email them I only had a half an hour to do it luckily,

Dakota and Ruby were very responsive and were able to solve my problems very quickly as well as guide me through the workstation use, and then scanning and printing in the more efficient manner.

The store is very clean has hand sanitizer laid out and everybody it was completely friendly this is a wonderful store.

John Oden

Driver must have been doing 30 in the parking lot in front of me and my 5 year old.

brent maggard

The self serve computer is the biggest scam. Pay for $10 worth, have a stupid prompt pop up every minute that eats a few seconds every time, no option to add more time. So if you’re typing something out and you finish say in 7 minutes and you want to make a print. You would think you had plenty of time. NO. Because the credit you have left is not enough to cover the print job you can’t do it. You can’t even add more money. So time runs up, you lose whatever it was you were working on and they get you for another 10-15 bucks. The manager looking guy at this place was like yep… that’s how it works. Customer service really is a thing of the past.

Monica Miller

So disappointing and frustrating to work with this location. I use it because it’s close and convenient, but I’ll drive a bit further to the other Huntington Beach location. There were no customers in the store at all and the two employees were vacuuming. I was still two hours until closing so it wasn’t as if I came rushing in two minutes before they close or something like that. They would not help me with a simple print job I had sent in. I had to go home, email it to myself (even though they had it), drive all the way back and print it then myself.